Training for All Types of Business Communications:
All our programs are customized to meet specific client needs. The following are just a representative sample of some of our popular programs addressing common business communication themes.
Fostering good relations with clients and customers depends on maintaining clear and effective communications. This program focuses on developing effective client-centred communications strategies and techniques.
Business Communicating for Results
A comprehensive program covering writing and speaking strategies and skills for generating business communications that get results.
Business Writing Essentials
Techniques for creating writing that actually gets read and understood! Learn how to produce e-mails, reports and routine communications that are clear and concise.
How to construct and deliver presentations that look and sound professional, that motivate and inspire confidence.
The Art of Persuasion
Communicating to persuade: how to write reports, e-mails and articles that motivate consent. How to construct powerful presentations that inspire confidence. Whether you’re selling a product, a service or an idea, whether you’re negotiating a budget increase or simply trying to generate a response to your phone call or e-mail, all business communication is really persuasive in intent. The principles of persuasive communication are powerful tools to know and command.
Media Training and Crisis Communication
Appearing before the media, especially in times of corporate crisis, can be a high-anxiety experience with jobs and reputations at stake. Dealing effectively with media interviews and learning how to control the media interview situation are skills that can turn a potentially confrontational situation into a communications opportunity. All sessions feature expert, one-on-one instruction and include video-taped role-playing exercises.